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Shipping

Shipping
  • Shipping Time: Orders are usually processed and shipped within 48 hours. It may differ depending on the delivery pin code.
  • Shipping Charges: We offer free shipping on all orders over Rs. 300. Please note that we do not offer free shipping on international orders and returns.
  • Tracking: The Details will be shared by the assigned courier partner once the package is picked up from our warehouse.
Cancellation
  • Cancellation will only be accepted and no cancellation charges will be deducted when cancelled within 24 hours once the order is placed.
RTO Charges
  • In case of false delivery address or customer unavailable even after 3 attempts of delivery, company has the right to deducted the RTO charges that is 50 to 70 INR depending upon the pin code and courier partner.

Returns

  • Return Policy: We offer a 3-day return policy for all unused and unworn items from the date of delivery. Return shipping charges 50-70 INR depending upon the pin code has to be paid by the customer if they need to return a delivered order.
  • In case of missing items in return orders, i.e., where the customer claims to have returned multiple products but actual pickup doesn't include all said items, the company has a right to deduct an amount up to the full MRP of the missing product from the refund amount.
  • Refund Policy: In case you have requested the return of any of your products, the refund of the same shall be initiated once we receive the product back in our warehouse.
  • Replacement & Exchange: You can also avail replacement or exchange of your order as per your requirements. The conditions remain the same as those applicable to returns. The replacement will only be shipped after the initial return has been picked up or delivered.
  • Return Process: You can reach out to our Customer Support team, and they’ll guide you through the process. Once return request is accepted for the reverse pick-up,we request you to answer calls from the delivery partner. In the absence of your availability or inability to answer the calls, the delivery partner may, at their discretion, cancel the reverse pick-up. In all such cases, the process will have to be re-initiated again, and the overall timeline will increase.
  • In the unlikely event that you receive an empty parcel or a missing product, we would request you to reach out to our customer support team for assistance within 48 hours of the package being delivered. We will be requiring a 360-degree unpacking video of the parcel for us to process the request further. Please note that insufficient evidence or visible signs of tampering with the packet may result in your claim not being honoured. In all such cases, the brand reserves the right to take the final decision.
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